Effective Date: [Insert Date]

Please read these Terms of Service (“Terms”) carefully before using the services provided by Salon Agility LLC (“Salon Agility,” “we,” “our,” or “us”). These Terms constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Salon Agility governing your use of our marketing services, software tools, and related platforms.

By accessing or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

1. Introduction and Agreement to Terms

These Terms govern your use of Salon Agility’s services, which include marketing management, consulting, and access to SaaS tools (including but not limited to sub-accounts within the HighLevel platform). This agreement is effective as of your initial use of our services or submission of payment, whichever occurs first.

2. Description of Services

Salon Agility provides two core services:

2.1 Meta Advertising Management

This includes ad strategy, creation, testing, optimization, landing page development, campaign setup, reporting, and performance monitoring—primarily on Meta platforms (Facebook and Instagram).

2.2 SaaS Access and Support

This includes managed access to HighLevel CRM sub-accounts. Features may include—but are not limited to—automated workflows, AI appointment booking bots, reputation management, pipeline and calendar tools, lead tracking, email/SMS automation, and integrations with other business systems.

Salon Agility reserves the right to add, modify, or discontinue features or services at its discretion.

3. User Responsibilities and Acceptable Use

You agree to:

• Use our services only for lawful, authorized purposes

• Provide accurate and complete information during onboarding and throughout the engagement

• Cooperate with our team in a timely manner, including supplying assets, approvals, and business information when requested

• Not abuse or exploit any part of the services, including attempting unauthorized access, introducing malicious code, or interfering with service operations

We reserve the right to suspend or terminate services if you violate these responsibilities.

4. Client Account Access and Use of HighLevel Sub-Accounts

As part of our SaaS offering, you may be provided access to a HighLevel CRM sub-account configured and managed by Salon Agility. You acknowledge:

• The sub-account is managed by Salon Agility and access is granted as part of an ongoing service agreement

• You may not resell, transfer, or sublicense the sub-account without prior written consent

• Salon Agility may monitor account usage for performance, technical support, and compliance purposes

• Upon termination or cancellation, access to the sub-account and associated automations will be revoked unless otherwise agreed upon

5. Intellectual Property

All materials created by Salon Agility—including, but not limited to, ad copy, design assets, landing pages, automations, and workflows—remain the intellectual property of Salon Agility unless otherwise agreed upon in writing.

You may use materials we create for you solely for the purposes intended and for the duration of your active subscription or service agreement.

You retain rights to materials and content you supply to Salon Agility for the purpose of executing services.

6. Confidentiality and Data Security

Both parties agree to maintain the confidentiality of any proprietary, confidential, or personally identifiable information shared during the course of the engagement.

Salon Agility implements commercially reasonable safeguards to protect client data, but cannot guarantee absolute security. You are responsible for maintaining secure access credentials to your sub-accounts and platforms.

7. Third-Party Services and Integrations

Salon Agility may integrate third-party tools (e.g., Meta, Google, HighLevel, Twilio) into your services. We are not responsible for service disruptions, policy changes, or limitations originating from third-party platforms.

You are responsible for maintaining any third-party accounts connected to your services (e.g., Meta Ads Manager, email marketing platforms, phone numbers, domain hosts).

8. Limitation of Liability

To the maximum extent permitted by law, Salon Agility shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or relating to the use of our services.

In no event shall Salon Agility’s total liability exceed the amount you paid to us in the three months preceding the claim.

9. Disclaimers and Warranties

Salon Agility provides its services “as is” and “as available.” We do not guarantee specific results, client acquisition, revenue increases, or platform stability, as these may depend on factors beyond our control.

We expressly disclaim all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10. Indemnification

You agree to indemnify and hold harmless Salon Agility and its affiliates, contractors, and employees from any claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising from:

• Your use of the services

• Violation of these Terms

• Infringement of intellectual property or violation of third-party rights

• Misuse of platforms or data

11. Modifications to the Services or Terms

We reserve the right to modify these Terms at any time. Updates will be posted to our website and effective immediately upon posting.

It is your responsibility to review the Terms periodically. Continued use of our services after changes constitutes your acceptance of the revised Terms.

12. Termination and Cancellation Policy

You may cancel your services at any time with at least 14 calendar days written notice prior to your next billing cycle. Notice must be submitted via email to your account manager or to support@salonagility.com.

Salon Agility may terminate services at any time for cause, including violation of these Terms, non-payment, or misuse of our systems.

There are no long-term contracts, and services are provided on a monthly basis unless otherwise agreed in writing.

Upon termination:

• Access to HighLevel sub-accounts and automations will be revoked

• Any proprietary materials provided by Salon Agility must be discontinued unless otherwise authorized

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of laws principles.

Any disputes arising out of or relating to these Terms shall be brought exclusively in the courts of competent jurisdiction located in New Jersey.

14. Contact Information

If you have any questions or concerns about these Terms or your services, please contact:

Salon Agility LLC
Email: support@salonagility.com
Website: https://www.salonagility.com

By using Salon Agility’s services, you confirm that you have read, understood, and agreed to these Terms of Service.